Faqs
Are your medicines safe?
Absolutely. The medicines you buy from our pharmacy are of the best possible quality. The FDA (Food and Drug Administration) has approved the prescription medications we offer. The government issues licenses to the businesses that supply us with medicines and oversees the production and packaging of every one of the drugs.
What details should I provide to place an order?
We require the following information from you to quickly process your order:
- Personal data about you (name, mobile number, email address)
- Your credit card number and shipping address (delivery address)
- Your recommendations (in case of prescription medicines)
- Your payment information (credit or debit card, or net banking information)
What payment options do you provide?
We accept the following forms of payment on our website:
- Credit/debit cards
- Net banking
- Online wallets
- Paypal And other modes of payments
Note: We are adding some additional payment methods for ease of use.
What if the medicine I want is not on your website?
medsinsearch.com stocks a wide range of medications. However, if you cannot find the treatment you need, please contact our customer care executives by emailing us. We will contact you as soon as possible and let you know the availability of your requested medicine.
How will I know whether or not my order has been shipped?
Once your order has been approved, you will receive an email confirmation. An ID password and tracking information for your shipment will be included in the mail when the status of your order shows as “In Transit” and we have shipped it. You could speak with our customer care representatives for more information on the delivery of your order.
Do you offer generic medicine?
Yes. medinsearch.com offers both generic and name-brand medications.
How risk-free are generic medicines?
Every generic drug on our website has been obtained from a reputable manufacturer and is up to strict standards. They are strictly regulated in terms of quality, safety, and potency.
Why are generic drugs less expensive?
Comparatively speaking, generic medicines are less expensive. not since they’re dangerous. Additionally, they have the same active component as their brand-name equivalents. Because generic medications might not contain the same active ingredients, they are less expensive.
Additionally, after extensive research conducted over several years in upscale settings, brand-name drugs are created by well-known pharmaceutical companies.
Can I use my debit or credit card securely at medsinsearch.com?
Yes, using your credit or debit card on our website is 100 percent secure. To process credit or debit card payments, medsinsearch.com uses third-party payment processing services. These are legitimate gateways for processing payments.
Why do the product I received and the picture on your website look so different?
Despite our best efforts, not every product image on our website will exactly match the original medications you receive. Sometimes, the color of the actual product will differ from the photos displayed.
Due to the possibility that your computer monitors have different color settings, we cannot guarantee that the product images accurately represent the actual item. Be aware that the pictures on our website are for reference only.
How does medsinsearch.com offer discounts?
You have many options at medsinsearch.com to spend less money on your prescriptions. If you shop frequently, your savings will increase. Additionally, we provide special discounts to repeat customers. Additionally, medsinsearch.com offers discounts on occasion and during specific seasons.
How will you pack my order?
The contents of your order are handled and packaged with the utmost care by medsinsearch.com. Your order is packaged in thick packaging with factory-sealed blister packs for safety.
What security guidelines does medinsearch.com follow?
Your private information will be kept confidential, including your name, address, phone number, email address, and payment information. We never divulge these details to any other people or businesses. Our authorized staff only uses it to complete your order.
Please be aware that privacy laws apply to all the information you provide to us. To prevent unauthorized access to your data, we use the most up-to-date and secure electronic security measures and secure firewalls to guard our servers. Visit our “Terms & Conditions” for more details about your data and payment security.
Where can I find out the status of my order?
Simply logging into your account would allow you to see the most current status of your order. It enables real-time order tracking. Alternatively, you could contact our customer support team to find out the status of your order.
Can I cancel my purchase?
You have to email us your request to cancel your order. Please be aware that if your order has already been shipped, we are unable to cancel it.
After placing my order, can I change my delivery or shipping address?
If your order has not yet been shipped, you can change the delivery address, and we will deliver the package to the new location at your request. Contact a member of our customer care team for more information.